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Fitward & Hayton's Privacy Policy


This privacy policy will explain how Fitward & Hayton uses the personal data we collect from you when you use our website.

What data do we collect?

Fitward & Hayton collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Delivery address

  • Billing address

  • Credit or debit card details used for payment


How do we collect your data?

You directly provide Fitward & Hayton with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies. 

How will we use your data?

Fitward & Hayton collects your data so that we can:

  • Process your order, manage your account.

  • Email you with special offers on other products and services we think you might like.


When Fitward & Hayton processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.


How do we store your data?

Fitward & Hayton securely stores your data in the back-end of the website, hosted by Wix. This is protected with a password to gain access to the account, which is only known by company employees. Fitward & Hayton will keep your data for six months. Once this time period has expired, we will delete your data.



Fitward & Hayton would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.​ If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Fitward & Hayton from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please get in touch with us.


What are your data protection rights?

Fitward & Hayton would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Fitward & Hayton for copies of your personal data. 

  • The right to rectification - You have the right to request that Fitward & Hayton correct any information you believe is inaccurate. You also have the right to request Fitward & Hayton to complete information you believe is incomplete.

  • The right to erasure - You have the right to request that Fitward & Hayton erase your personal data, under certain conditions.

  • The right to restrict processing - You have the right to request that Fitward & Hayton restrict the processing of your personal data, under certain conditions.

  • The right to object to processing - You have the right to object to Fitward & Hayton's processing of your personal data, under certain conditions.

  • The right to data portability - You have the right to request that  transfer the data that we have collected to another organisation, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:


What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.


For further information , visit


How do we use cookies?

Fitward & Hayton uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website


What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality -  uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - Fitward & Hayton uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Fitward & Hayton sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

The Fitward & Hayton website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Fitward & Hayton keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th May 2020.


How to contact us

If you have any questions about Fitward & Hayton's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at:


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Fitward & Hayton has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.



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